Associate, Localization & Community

Singapore Game Operations Entry Level / Experienced

At Garena, we are on a mission to connect our gamers worldwide. As a Localization & Community Management person, you will work closely with your team to execute creative campaigns that reach out to the gaming community as well as build a strong community for our game.

This will be a position that offers an opportunity for you to act as the face and voice of our brand and manage all community communications for a high-profile and well-known game in Singapore and Southeast Asia. If you are a professional, experienced in social media, PR, and promotional events, we would like to meet you.

Job Description
  • Setting up social media accounts, including but not limited to Instagram, Facebook and YouTube.
  • Plan daily content for posting.
  • Providing constructive feedback on an important issue based on experience and data from the community.
  • Responding to comments and players’ queries in a timely and appropriate manner.
  • Daily and weekly reports for the social media sentiment and growth.
  • Planning and implementing social media campaigns based on the local market.
  • Monitor and review all types of community events that happened in the community derive the best practice through data analysis and sentiment gathering.
  • Support community manager and other marketing teams to execute community growth strategies
Job Requirements
  • Bachelor’s Degree from a reputable university.
  • At least 1 year of working experience in marketing, social media management, and community development.
  • Excellent verbal and written communication skills in English and Khmer.
  • Passionate about games in general with entry-level gaming industry knowledge and community management.
  • Good team player with a can-do attitude and eagerness to learn.
  • Attention to detail and ability to multitask under high pressure and tight timelines.
  • Strong communication and networking skills.
  • Able to empathize with different stakeholders.
  • Proven work in running social media or game community management is a plus.