Product Associate

Casablanca Game Operations Experienced (Individual Contributor)

As a Product Associate, you are an individual who is passionate about building products and giving our users the best experience while playing our games. You will be responsible to run the daily live operations of the gaming product including localization, quality assurance, live environment handling, and operational evaluation but not limited to initiating and contributing to gaming product improvement projects.

Job Description
  • Localize content from English into Arabic and French, ensuring linguistic and cultural accuracy through thorough Localization Quality Assurance (LQA) processes
  • Oversee daily gaming product operations, including live environment monitoring, bug and hack management, and operational performance assessments
  • Conduct in-depth investigations into product health metrics and user-reported issues to ensure a seamless and enjoyable gameplay experience
  • Engage regularly with local markets and users to gather valuable insights and feedback for continuous product enhancement
  • Collaborate cross-functionally with both local and global teams to address and resolve product-related challenges effectively
  • Drive product improvement initiatives by developing data-backed proposals in partnership with research and operations teams
  • Support various product-related ad hoc tasks with high-quality and timely execution
Job Requirements
  • Minimum a master's degree from a reputable university (fresh graduates or final year students with background in business-related or engineering fields are welcome to apply)
  • Great familiarity with Excel, data analysis, and basic strategic research skills to identify potential problems and come up with effective solutions
  • Having a track record of working with meticulous works that require high attention of detail would be highly preferred
  • Passionate about games with basic knowledge of the gaming industry in the MENA regions, preferably being familiar with popular games in the market
  • Excellent written and verbal communication skills in English, Arabic, and French along with the ability to effectively collaborate with cross-functional team