Game Operations (PH-based)
Job Description
- Operate and maintain the daily operations of the gaming product from configuration, quality assurance, live monitoring and handling (including bugs and hacks), and operational evaluation
- Coordinate configuration & quality assurance tasks across different offices
- Collaborate with both local and global stakeholders to resolve product-related issues
- Execute content (both out and in-game items, local events) localization from English to Tagalog and conduct Localization Quality Assurance (LQA) to ensure localization quality
- Basic planning and execution of campaigns in the region to engage players and improve activeness. This includes in-game event planning, configuration creation, and collaboration with other offices for promotion plan, material production, and performance review
- Support in-depth investigation execution into product health performance and local user behavior through local research such as interviews & focus group discussions (FGD)
- Deliver aligned results over other product-related ad hoc tasks as required
Job Requirements
- Prior experience in quality assurance or live operations in a tech company is preferred; fresh graduates are welcome to apply too
- Passionate about games with basic knowledge of the gaming industry in the Philippines, preferably being familiar with popular games in the market
- Native Tagalog speaker with proficient English reading, writing, and communication skills to effectively collaborate with cross-functional teams
- Highly attentive to details with a proven track record in meticulous and analytical work
- Demonstrated project management skills to effectively manage multiple tasks
- Proficiency in the Chinese language is a plus
- Comfortable working on contract basis