Associate/Senior Associate, Regional Live Operations
Job Description
- Perform routine configuration tasks to ensure live events run smoothly and meet specifications
- Collaborate with QA teams to test and verify the accuracy of completed configurations
- Work closely with game developers to troubleshoot issues identified during testing
- Coordinate updates and maintenance for game client versions
- Track bugs and collaborate with relevant teams to resolve them
- Automate and enhance configuration tools to improve efficiency and accuracy
- Troubleshoot and diagnose configuration or network issues to ensure a smooth player experience
Job Requirements
- Bachelor’s degree in any field
- Proven project management skills with the ability to organize and coordinate resources effectively
- Strong teamwork and communication skills, able to collaborate closely with developers and business teams
- Solid data analysis skills with the ability to derive actionable insights
- Willingness to travel regularly between Shanghai and Singapore
- Proficiency in SQL is a plus
- Familiarity with various AI tools and their application in operational workflows is a plus
- Experience in developing automation tools or scripts is a plus