Garena - Product Coordinator

Mexico City Game Operations Entry Level
Job Description

This role focuses on lowering the barrier for players to enter and enjoy our game by optimizing features, gameplay experience, and local execution.

 

Key Responsibilities

• Analyze local player behavior and market context to identify friction points and improvement opportunities

• Propose feature adjustments and gameplay optimizations based on data and on the ground insights

• Work closely with regional stakeholders to pitch insights and advocate for local player needs

• Plan and execute in game events and operational initiatives to drive engagement and retention

• Manage backend configurations to ensure accurate setup of features, events, and channels

• Coordinate cross functionally with regional and local teams to deliver event requirements on time

• Handle day to day game operation tasks to ensure stable and high quality player experience

Job Requirements

• Strong product sense and deep understanding of player behavior an user experience

• Fluent in both English and Spanish

• Strong awareness and insight into local market trends and player culture

• Data sensitive, detail oriented, and execution driven

• Clear communicator who can translate local insights into structured recommendations