Compensation, Incentives and Performance

• Own the end-to-end payout process and schedule, including plan setup, calculations, checks, approvals, payout, and dispute handling.
• Create and manage incentive plans for Revenue Events, including targets, eligibility, payout structures, and clear compensation rules (crediting, splits, clawbacks, caps/floors).
• Ensure incentives align with true business value metrics (net revenue, take-rate, retained spend, margin).
• Work closely with Finance on calculations, reconciliation, accruals, and payments.

Reporting and Revenue Insights

• Partner with the Data Team to build dashboards that track the full player revenue journey.
• Align KPI definitions across teams and automate regular reporting.
• Run revenue analyses to explain what changed and the main drivers (volume, pricing, take-rate, churn, refunds).
   

Revenue Events

• Define and standardize Revenue Events, including when it counts, and how it’s measured.
• Monitor data quality (missing, duplicated, delayed events) and push fixes with Product, Engineering, and Ops.
   

Risk, Compliance, Trust and Safety

• Establish payout controls in place with proper audit trail (approval steps, access controls, audit logs, change management).
• Implement guardrails to prevent abuse or fraud (holds, clawbacks, quality gates, risk flags).
• Coordinate with Legal and Finance to meet payout and reporting compliance requirements.

• Minimum 3+ years of experience in Revenue Operations, Sales/ Compensation/Commission Operations, Finance Operations, or a related role.
• Strong understanding of revenue fundamentals (net vs. gross revenue, take-rate, retained spend, margin) and reconciliation processes.
• Experience working in multi-country or multi-market environments.
• Advanced proficiency in Excel or Google Sheets, including handling large datasets, complex formulas, and scenario modeling.
• SQL proficiency for data validation, investigation, and reporting support.
• Experience managing end-to-end payout cycles and designing incentive/commission plans.
• Strong operational discipline and attention to detail, with experience maintaining structured processes, audit trails, and change control.
• Excellent cross-functional collaboration and communication skills.
• Strong analytical and problem-solving abilities, with a proactive ownership mindset and ability to operate independently.
• High integrity and discretion when handling sensitive compensation data.