Operations (QA) - Football Game (Contract)

Bangkok Game Operations Entry Level
Job Description

Quality Assurance:

  • Summarize and document new patch updates
  • Test website functionality, new features, events, and items before official release
  • Identify and report bugs or issues found during testing
  • Maintain and verify configuration settings and files for the website, in-game shop, and events

Design Brief Support:

  • Assist in gathering and compiling events details for both daily active users and revenue to help prepare briefs for promotional banners.

Community Monitoring:

  • Collaborate with the community team to monitor player feedback and sentiment on social media and official channels.
  • Provide actionable insights, especially during new event launches, to improve content and user experience.

Marketplace Monitoring:

  • Monitor the Transfer Market for unusual activity or signs of abuse, providing regular reports to the team.
Job Requirements
  • Understanding of football and prior experience with FC Online is a plus
  • Strong attention to detail and ability to work systematically
  • English reading and writing skills
  • Proficiency in Microsoft Excel for data analysis and management
  • Fresh graduates are welcome to apply