Senior QA (in-game testing) - RoV (Contract)
Job Description
Revenue Event QA
- Test in-game revenue events before release.
- Check event mechanics, rewards, pricing, localization, UI flow, and overall player experience.
- Identify bugs, incorrect settings, and possible issues before launch.
- Verify event configurations prepared by regional teams.
- Prioritize high-risk areas when testing time is limited.
- Record test results and clearly report whether the event is ready to launch.
Product Operations Support
- Investigate reports of hacking, cheating, exploits, and rank boosting.
- Review player behavior and available evidence.
- Coordinate with regional teams on actions against abusive players.
- Handle customer service escalations related to revenue events and player misconduct.
- Monitor events after launch and identify issues quickly.
- Help improve QA processes and operational SOPs.
Job Requirements
- Experience in QA, Operations, Product Support, Customer Support, Live Operations, or other detail-oriented roles.
- Strong analytical thinking, attention to detail, and good number sense.
- Plays RoV and has reached at least Commander rank.
- Good written and spoken English.
- Basic SQL, Excel, or Google Sheets skills are preferred.
- Experience in mobile game publishing, software QA, or working with regional teams is an advantage.
- Able to identify issues related to event settings, pricing, rewards, localization, and player experience.
- Able to prioritize tasks and make sound decisions under tight deadlines.
- Mandarin proficiency is an advantage.
- Familiarity with bug tracking or QA management tools is a plus.
- Passionate about online games and delivering a high-quality player experience.
- Interested in game systems, monetization, and live-service events.
- Committed to maintaining fair gameplay and preventing cheating or abusive behavior.