Game Operations Associate role is designed for outstanding young professionals with less than 2 years of work experience or fresh graduates who want to make an impact in the game industry. As part of Garena, a Southeast Asia’s global-leading games company, you will be working in a team who runs the operations of renowned games, in the area of monetization, operations and project management. You will also be required to perform analysis, make insightful recommendations and design solutions to address complex business issues.
As a Product Operations, you are the person behind creating exceptional gaming experiences. Your passion for product development, a keen eye for detecting bugs, and a knack for crafting user-friendly in-game language from English to French and vice versa are what set you apart. You will have a unique blend of business and technical understanding to create and present decision proposals based on facts from the market, and implement these quickly and profitably according to company goals.
As a customer service team, you will handle an important role in helping players to answer their inquiries and communicate with the operational team to resolve our player’s issues to ensure the smooth experience of our users.
As a Product Operations Associate team, you will be part of ensuring a smooth user experience of our games by maintaining daily operations and quality of future product builds, including bug reports, function tests, and game localizations to deliver the best in-game experience of our game products. You will also play an important role in analyzing players' data related to customer behavior, market trends, and competitor analysis to gather insights and give strategic recommendations for our game product improvements.
In the role of a Product Manager within our Special Project team, you'll play a crucial role in bridging the gap between stakeholders. Your responsibilities will involve understanding business requirements, converting them into technical documentation, and taking full ownership of products, shepherding them through every stage of development to foster their growth.